Cancellation policy

Cancellations made more than thirty days before your arrival will be fully refundable. All cancellations must be notified in writing and once received we will confirm the cancellation. The customer remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:

Number of days before the holiday when cancelled, The % of booking cost payable

More than 30 days, 0% of booking cost

15-29 days, 25% of the booking cost

3-14 days, 50% of the booking cost

0-2 days, 100% of the booking cost



We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation. If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us. If our property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full.